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Ms. Raffino --

Today I went to my local boutique yarn store and I bought 9 skeins of SWTC Bamboo, at the retail price of $13.50 -- $121.50 total, before tax. I randomly chose a skein out of the bag to start my project and in the course of balling up the yarn, I found SEVEN cut-and-tie knots in ONE 250 yard skein. One break in a skein is somewhat excusable now and then, but seven? Not even remotely excusable.

I don't have a large pool of disposable income to spend on yarn, and this was a treat for myself. What should have been a day of blissfully knitting a special lace dress with "quality" yarn, has turned into a complete disappointment.

SEVEN breaks in ONE skein. I am too angry and frustrated to check any of the other skeins, and afraid of what I might find. Please tell me how something like this happens. Does your factory have any quality control whatsoever?
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