savvyarchive (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
savvyarchive) wrote2008-04-26 05:38 pm
savvyarchive) wrote2008-04-26 05:38 pm
Email to the president of Southwest Trading Company Yarn
Ms. Raffino --
Today I went to my local boutique yarn store and I bought 9 skeins of SWTC Bamboo, at the retail price of $13.50 -- $121.50 total, before tax. I randomly chose a skein out of the bag to start my project and in the course of balling up the yarn, I found SEVEN cut-and-tie knots in ONE 250 yard skein. One break in a skein is somewhat excusable now and then, but seven? Not even remotely excusable.
I don't have a large pool of disposable income to spend on yarn, and this was a treat for myself. What should have been a day of blissfully knitting a special lace dress with "quality" yarn, has turned into a complete disappointment.
SEVEN breaks in ONE skein. I am too angry and frustrated to check any of the other skeins, and afraid of what I might find. Please tell me how something like this happens. Does your factory have any quality control whatsoever?
Today I went to my local boutique yarn store and I bought 9 skeins of SWTC Bamboo, at the retail price of $13.50 -- $121.50 total, before tax. I randomly chose a skein out of the bag to start my project and in the course of balling up the yarn, I found SEVEN cut-and-tie knots in ONE 250 yard skein. One break in a skein is somewhat excusable now and then, but seven? Not even remotely excusable.
I don't have a large pool of disposable income to spend on yarn, and this was a treat for myself. What should have been a day of blissfully knitting a special lace dress with "quality" yarn, has turned into a complete disappointment.
SEVEN breaks in ONE skein. I am too angry and frustrated to check any of the other skeins, and afraid of what I might find. Please tell me how something like this happens. Does your factory have any quality control whatsoever?